Josh Siddon

Experience

• Founder & Principal

  2026–Present

  ResiQ · Memphis, TN

  Founded an independent, vendor-neutral technology infrastructure advisory serving multifamily and real estate operators and organizations across industries. 100% fee-for-service, never commission.

  • Advise operators and executive teams on managed Wi-Fi strategy, network design, and connected-community infrastructure.
  • Provide fractional IT leadership, technology selection, and vendor RFP support.
  • Lead AI & automation readiness engagements — opportunity assessments, data architecture, workflow automation strategy.
  • Certified AI platform partner: Anthropic, OpenAI, and Google.

• Vice President, IT Architecture

  2023–2026

  MAA (Mid-America Apartment Communities) · Memphis, TN

  Partnered with executive management to execute the long-term digital transformation strategy of an S&P 500 multifamily REIT, including the IaaS migration to Microsoft Azure.

  • Designed and deployed the Managed Wi-Fi product across 300+ properties; standardized a Cisco Meraki stack portfolio-wide.
  • Designed and maintained network architecture for 300+ multifamily properties, balancing connectivity, security, and scalability.
  • Co-designed a Copilot agent integrating the business data warehouse and ServiceNow.
  • Created low-voltage construction standards for new developments.

• Vice President of Information Technology

  2022–2023

  Fogelman Properties · Memphis, TN

  Architected, executed, and supported the overall IT strategy for corporate and property operations.

  • Led the Microsoft O365/Azure migration and SharePoint implementation companywide.
  • Established SLAs and KPIs for system uptime and operations.
  • Analyzed infrastructure and systems performance to manage operating costs and upgrade requirements.

• Vice President of Information Technology

  2019–2022

  Old Time Pottery · Murfreesboro, TN

  Hired to lead the organizational turnaround and modernization of IT; extended the life of the legacy ERP by six to seven years.

  • Improved EDI onboarding from 27% to 98% in seven months; cut $250K in unneeded expenses.
  • Grew a static website into a profitable e-commerce operation with curbside service and drop shipping.
  • Implemented a data warehouse and BI platform, replacing legacy static reporting.
  • Automated merchandising and buying processes, contributing to 30%+ margin/EBITDA improvement.

• CIO / SVP of Information Technology

  2017–2019

  Fred's Inc. · Memphis, TN

  Reported to the CEO and Board. Led 5 direct reports and 85+ FTEs plus a 50-person offshore contingent, $21M+ annual budget spanning application development, three data centers, two 1M-sq-ft distribution centers, infrastructure, network engineering, pharmacy support, and security operations.

  • Achieved $5M/year in business-IT synergies through process improvement and automation, including JDA supply-chain replenishment.
  • Developed and began executing digital transformation: Azure data-center migration and Dynamics 365 F&O ERP.
  • Implemented an offshore Development Center of Excellence projected to save $1.5M+ annually.
  • Repositioned IT as an accountable partner to the business, restoring ROI-based portfolio governance.

• Chief Information Security Officer

  2015–2017

  Fred's Inc. · Memphis, TN

  Led corporate information security and risk management across the enterprise while directing day-to-day technical services.

  • Remediated and recertified PCI infrastructure across 600 retail sites after a security incident — $10M+ in savings.
  • Built the company information security program (PCI and HIPAA), achieving successful Reports of Compliance three years running.
  • Designed a custom point-to-point encryption credit-card processing program.
  • Implemented 24/7 Network Operations and Security Operations Centers.

• Executive Director of IT / Interim CIO

  2014–2015

  Shelby County Schools · Memphis, TN

  Managed a staff of 150+ with P&L responsibility for a $35M budget, serving 115,000 users across 181 sites.

  • Realigned the annual IT budget, realizing $7M in annual savings.
  • Led the district-wide data warehouse implementation with BI dashboards for 115,000 teachers and students.
  • Rolled out 12,000 student laptops in eight weeks with a FERPA-compliant cloud web filter.

• Director of Information Technology

  2012–2014

  Hollywood Casino · Tunica, MS

  • Virtualized the entire datacenter, realizing $500K in annual savings.
  • Reestablished the property's information security program; passed state and PCI audits with no findings.
  • Upgraded to a PCI-compliant POS system with integrated BI data warehouse.

• Director of Information Technology

  2010–2012

  Ameristar Casino Resort & Spa · Black Hawk, CO

  Oversaw a staff of 20 and an $8M annual budget; led IT strategic and operational planning for the property.

  • Implemented SOX controls and passed the property's first SOX audit with zero findings within 18 months.
  • Initiated and completed a $3.5M technology modernization project.

Boards & Affiliations

• Former Board President, Society for Information Management (SIM) — Memphis Chapter
• Advisory Committee on Cybersecurity for Executive Education, University of South Florida
• NMHC Intelligent Buildings & Connectivity Committee
• NMHC Advocacy Committee
• Board Member, Nashville Technology Council
• Board Member, Rutherford County Technology Council
• Leadership Rutherford, Class of 2022
• Supporter, FIRST Robotics